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This page contains answers to common questions asked of our experienced staff, along with some ideas that we have found useful and presented here as questions. If you have other questions that are not covered here, please contact us using our information request page and we will be glad to provide the answers you are looking for.

 


   

Is the cost per square foot a good way to compare and choose a builder?

If you choose to use cost per square foot to make comparisons, you will be assured of getting the cheapest home. Nobody wants to waste money, but when you are making a major investment, you don’t want your builder to cut corners. Making matters worse, not all builders use the same formula for computing square footage, so the numbers may be off.

Furthermore, using price per square foot only works on homes with the same style, size and specifications.  For example a two story family room has the same square footage as a one-story room, but it is more expensive.  Another example is that a marble floor does not take up any more space than a resilient floor, but it costs more.  With custom homes, looking at the price per square foot makes about as much sense as comparing the price per pound.

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Would getting three bids on my house assure me of getting the lowest price?

While getting three bids might seem to be the best way to secure a low price, it usually does not work.  Three main reasons are:

* Unless your plans and specifications are 100% complete, builders must guess in order to complete the bid.  This will leave you comparing apples to oranges. It will be impossible to determine which one is really the lowest. What often happens is that people select the least expensive builder only to find out that they do not like what the builder chose for them.  By the time they have changed the specification, the house cost more than they expected.
 

* The people who really lose out, however, are the ones who don’t find out about the use of substandard quality labor and materials until after the have moved into their new home.  While they worked hard to get the best price, they now discover that the house is not what they expected and the utility and maintenance costs are higher than other comparable homes.  It is important to remember that the initial purchase price is only part of the true cost of owning a home.
 

* The fact is, if plans and specifications are properly drawn & executed, three competent and reputable builders will provide similar bids.  I recommend that you research the best builders and find the one that you feel you can connect with. Partner with them to determine what your budget is, select a site, design your home, secure financing, build and service your home. Building a home requires a major investment of both money and time.  When comparing builders, finding a reputable builder you trust is much more important than relying on the lowest bid.

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Should I buy my lot and have finished plans before I interview builders?

Generally it is better to work with the builder from the start for the following reasons:

* People often purchase  an attractive property that ends up requiring expensive work in order to build a house on it.  With the additional cost needed to develop the property, the builder can help you work through the site condition issues, ensuring that the home and property work complement each other and are within your budget.

* Most reputable and experienced builders have extensive knowledge and reliable contacts that can make the entire process much easier for you.  They have an understanding of the particular site conditions and general location.

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What should I look for in a custom builder?

The following are the top ten qualities that you should consider when you evaluate the potential builders of your new home:

Strong Reputation: Check references not only of recent customers, but also of people who have lived in their homes for a number of years.  Poor quality may not be apparent immediately.          

Experienced: This is a major investment for you.  Make certain that the builder has the experience and qualifications necessary to build your home the way that you want it.  You don’t want someone learning on the job.

Trustworthy:  You want someone who you can trust.  You will be relying on the builder to make hundreds of important decisions, and you need to be confident that he will treat you fairly.  If you have the feeling that you are going to have to check everything he does, I would recommend that you find another builder.

Financial Strength: The last thing that you want is to be dragged into a fight between a builder and his creditors. Before you give a builder any money, check with their bank.

Understanding and Caring: Building a custom home is a dream come true.  You’ve probably spent years thinking about it.  Now you want to work with someone who will take the time to help make your dream become a pleasant reality rather than a nightmare. You probably will change your mind during the process and the really good builders will try to work with you, while controlling costs.

Encourages You To Inspect Homes Under Construction: When a builder is really proud of his work, he will want you to see it under construction.  Look at the quality of the framing, the insulation, the plumbing, the windows, and the craftsmanship and attitude of the subcontractors.  This means much more than a glossy brochure.

Efficient Building Process In Place:  Time is money.  While the building process is complicated and involves hundreds of people and components, and efficient computerized scheduling system will help the process move quickly and save you money.  Be suspicious of a builder who says he keeps everything in his head or on a clipboard.

Detailed Specifications: The best builders go out of their way to make certain that you both agree on exactly what will be in the home.  They would rather lose a potential customer at the beginning of the process than have a surprised or disappointed customer later. If you don’t know exactly what you are getting, ask for it in writing.

Long Term Relationships With Quality Subcontractors: Most builders subcontract out much of the actual building process.  The best builders have strong long-term relationships with their subcontractors.  That is the only way to maintain a high level of quality and service.  Builders who constantly switch subcontractors in search of the lowest price, often end up with lesser quality and longer building times.  Instead of being partners in building a quality home, the subcontractors see themselves more as mercenaries, and they lack the pride that is necessary to build a great home.

Good Communicator: Part of building a home without having any unpleasant surprises is having a builder that has strong communication skills.  They must be willing and able to constructively discuss any issues tat may surface while building your home.

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When should I consider remodeling?

You like your neighborhood. You have a reasonable commute. Your kids are in good schools. Your friends live nearby. Your house would be great "if only"… When the "if only's" start it may be time to think about remodeling. Fixing the problems or shortfalls with the house is what remodeling is all about. You might want to think about a new home, but that's not for everyone. The lots are typically smaller, and you don't have the mature landscaping that your lot has. Also, the cost to reproduce what you have may be prohibitive. When you add the cost of moving, the real estate fees, points on a new mortgage, pulling up roots and starting all over again, it may not be for you. The neighborhood and the home you're in may not be worth changing if you can find a way to tailor it to your personal lifestyle. As professional remodelers, we may be able to help you decide if remodeling makes sense for you.

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Can I increase the value of my home by remodeling and will I recover my costs?

First, remodeling almost always increases the value of your home. Nobody wants to buy a home that hasn't been kept up or has an outdated kitchen or bath or isn't energy efficient.
The payback value of your improvements should be secondary to your personal preference and the feeling you will gain from living in a house that meets your personal lifestyle and needs. Just eliminating family turf wars and traffic jams over the family room or bath rooms makes your home more pleasant and enjoyable. That return on "value" may be difficult to determine.
There are guide lines that most remodelers can share with you that can show you what your type of remodeling can add to the value of your home, but don't let that be the determining factor. The value that a remodeling project can add to your home is a local phenomenon, subject to local preference. A lot will depend on your neighborhood, and the cost, age, and style of your home.

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Can I over-improve?

The answer is yes. The improvement should fit both the neighborhood and the house. It needs to blend into the house, not be too ostentations, or stand out from your neighbors. The improvement should be appropriate for the house. Remodeling a bath in a year-old house may not make any sense, but closing in a car port in a neighborhood where everyone has a garage is almost a necessity. A professional remodeler can advise you on what makes sense.

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How do I get started?

Take a few minutes to look around the whole house. What do you like about it, and why? What's wrong with it and what would you change if you could? Ask other family members. You may be surprised to find that they have different concerns and ideas. Make a list and start writing things down - things to add or take away. Decide which ones are the most important and try to rank them. Start collecting ideas out of magazines or newspapers. Go out and visit an open house, especially for new homes. Don't try to device every detail, just a general idea. You remodeler can normally come up with the most cost-effective and aesthetically pleasing design. Also, he can give you ideas and suggestions as well as information about products such as their costs and delivery times.
Try to determine a budget. One of the fist questions a remodeler will ask you is "what is your budget". While you may be hesitant to share that information, your budget is the remodeler's best indicator of the best way he can help you create a project that will be within your budget. For budgeting purposes, remember that projects that involve adding rooms are usually more expensive than the ones that involve reconfiguring the space you already have.

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Where do I find and how do I recognize a good remodeling contractor?

Your friends, neighbors and acquaintances are a good resource. Try to find a homeowner who has had a project done similar to yours. Most will be glad to tall you about someone who did a good job for them. Don't be concerned if they tell you about a little problem they had. Not many projects can be done without some little problems. Instead, find out how the contractor handled the problems and whether or not they would hire them again.
Check with your local professional organizations. The National Association of Homebuilders local chapter, The Remodeler's Council, the Chamber of Commerce and the Better Business Bureau if you have one.
Next, judge how he handles your inquiries. Is there someone to answer the phone when you call? Do they return your call promptly? Do they keep their appointments and arrive on time (or call in plenty of time to explain and reschedule?) Are they polite and considerate of not only you, but your home and its furnishings? Do they carry workers compensation and insurance that covers them in case of personal of property damage? Are they willing to provide you with a list of past customers whom you can call to check on their work?
Will they furnish you with detailed drawings and specifications and a list of materials for your project? (They should be able to show you examples from previous jobs) Will they be able to tell you before the job starts when it will start and approximately when it will be done? Will any deposits you make be placed in an escrow account, as required by law, until such time as the money has been expended on your behalf? Is their contract in writing and does it contain a procedure to resolve disputes between the owner and the contractor? All of these are part of a good remodeling partnership!

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Do I need an architect?

That depends on the size of the job, but in most residential projects the answer is no. First, it may be difficult to find an architect who has the experience or is willing to take the time to work on smaller residential projects. Also, many architects like to be involved all of the way through the project, which can make it very expensive. Most remodeling contractors are capable of providing sketches to help you through the project. However, regardless of the size of the project, make sure you have an idea of what the finished project will look like, but more importantly, a detailed set of specifications or list of materials and an outline of the work that is to be done on the job. On slightly bigger projects like a kitchen, bath, or an addition you can benefit from the use of a design professional.
Using a design-builder or a remodeler with design capabilities is one way to simplify a complex project. You hire one company and they handle everything, plus they are normally in touch with current costs, and they can assist with keeping the design close to your budget. A design-build contractor may require an up-front payment for these services, but this expense is normally part of the final cost and not in addition to the project cost. Make your design decision based on samples of some of their previous remodeling work.

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Do I want to run the project myself?

Many people think that running the project themselves is a way to cut remodeling costs. But few homeowners realize the complexity of the contractor's job. They need to know the complexity of today's techniques as well as those used years ago. The job has to be planned tep-by-step, sources of supply need to be assessed, delivery schedules, minimum delivery amounts, picking subcontractors, knowing who is reliable or not, who will stand by their work, working with the building department, scheduling the proper inspection, allowing for the unanticipated, weather delays, paying for all materials, being sure the subcontractors pay for theirs to protect you against future liens, and providing all of the warranty service. Also, it's important to realize that projects that are professionally designed and constructed almost always bring greater return on the value than those done by a do-it-yourselfer.
When you hire a professional contractor, you are paying for them to use their professional abilities to do all of this for you and save you the time and aggravation.

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Thank you for your interest.  We hope that you have found these comments to be helpful. We wish you much success as you start the exciting process of building your dream home.  If you have any other questions, please contact us by email at The McGowan Corporation.
 




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